Dementia Care Home

Courtfield Lodge Care Home

81A Marians Drive, Ormskirk, Lancashire, L39 1LG

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds70
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2022-01-12

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe feeling reassured from their very first contact with the home. When they call to check on residents or make initial enquiries, staff take time to provide clear updates and answer questions thoroughly.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare70
  • Management & leadership72
  • Resident happiness70
Section 02

What inspectors found

Inspected 2022-01-12

  • Is this home safe?

    Good
    The inspection rated the safe domain as Good, representing an improvement from a previous Requires Improvement rating. Beyond the headline rating, the published inspection text does not include specific observations about staffing levels, medicines management, falls procedures, or infection control practices. The home is registered and active, with nine inspections on record. A July 2023 review of available data found no evidence to reassess the rating downward.
    Verified by inspector
  • Is the care effective?

    Good
    The effective domain was rated Good at the December 2021 inspection. The published text does not include detail about how care plans are written, how often they are reviewed, what dementia training staff receive, or how the home manages GP access and health monitoring. The home is listed as having a dementia specialism, but no information about what that means in practice is available in the published findings.
    Verified by inspector
  • Is this home caring?

    Good
    The caring domain was rated Good at the December 2021 inspection. No specific inspector observations about staff warmth, use of preferred names, pace of interactions, or responses to distress are included in the published text. There are no resident or relative quotes available from this inspection. The Good rating indicates inspectors were satisfied with what they observed, but the detail behind that judgement is not in the public report.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The responsive domain was rated Good at the December 2021 inspection. The published text contains no detail about the activities programme, individual engagement for people who cannot join groups, end-of-life care planning, or how the home responds to individual residents' changing needs and preferences. The home's registration confirms it serves people living with dementia, which implies some level of tailored responsiveness, but this is not evidenced in the report text.
    Verified by inspector
  • Is the home well-led?

    Good
    The well-led domain was rated Good at the December 2021 inspection, following a previous period of Requires Improvement. Miss Piriya Suresparan is named as the nominated individual for the provider, Flightcare Limited. The published text contains no detail about management visibility, staff culture, governance systems, or how the home handles complaints and learning from incidents. The improvement in rating from a lower baseline suggests leadership took earlier concerns seriously.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides care for adults both over and under 65, including those living with dementia. They also offer dedicated short-term care places for those needing temporary support. For residents with dementia, the team focuses on maintaining dignity and providing individualised care. Families have observed how staff adapt their approach to each person's specific needs and preferences. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Courtfield Lodge achieved a Good rating across all five inspection domains after previously requiring improvement, which is a meaningful step forward. However, the published inspection text contains limited specific detail, so many scores reflect a positive but general picture rather than strong, verified evidence.

Homes in North West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe feeling reassured from their very first contact with the home. When they call to check on residents or make initial enquiries, staff take time to provide clear updates and answer questions thoroughly.

Lens 02

What inspectors have recorded

The management team appears to be driving positive changes throughout the home. Several families have noticed ongoing improvements and a clear vision for the home's future, backed by stable leadership that understands what quality care looks like.

Lens 03

How it sits against good practice

What stands out at Courtfield Lodge is how small, respectful gestures add up to significant changes in residents' lives — sometimes in ways that surprise even their families.

DCC Recommendation

Worth a visit

Courtfield Lodge in Ormskirk was rated Good across all five inspection domains at its last inspection in December 2021, published in January 2022. This is a meaningful improvement: the home had previously been rated Requires Improvement, which means inspectors found real concerns at an earlier visit and the provider addressed them. The home has 70 beds and is registered to care for people living with dementia, as well as adults both over and under 65. The honest limitation here is that the published inspection text is very short and contains almost no specific detail about what inspectors actually observed inside the home. Scores of Good are real and significant, but without inspector observations, resident quotes, or specific examples, it is not possible to go further than confirming the rating. Before you make a decision, visit in person: arrive unannounced if possible, watch how staff interact with residents in corridors and at mealtimes, and ask the manager directly about night staffing ratios, agency use, dementia training, and how families are kept informed.

The three questions to ask when you visit

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In Their Own Words

How Courtfield Lodge Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Courtfield Lodge Care Home says about itself

Where respect and gentle care help residents rediscover their independence

Courtfield Lodge – Expert Care in Ormskirk

When families visit Courtfield Lodge in Ormskirk, they often find something unexpected — their loved ones doing things they thought might not be possible again. This North West care home has built its reputation on patient, professional support that helps residents maintain their dignity while working towards greater independence.

Care & specialisms

Who they care for

    The home provides care for adults both over and under 65, including those living with dementia. They also offer dedicated short-term care places for those needing temporary support.

    How they describe their dementia care

    For residents with dementia, the team focuses on maintaining dignity and providing individualised care. Families have observed how staff adapt their approach to each person's specific needs and preferences.

    “What stands out at Courtfield Lodge is how small, respectful gestures add up to significant changes in residents' lives — sometimes in ways that surprise even their families.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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